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Indelox has partnered with Swachh Bharat Recycling Company (SBRC), a fully authorised recycler, and D&V Logistiek Pvt. Ltd., a specialist reverse logistics provider, to ensure safe, certified collection and disposal of e-waste across India.

Our authorised partners handle collection, transportation, dismantling, and recycling in compliance with government regulations, ensuring safe disposal and environmental protection.

How it Works

Customers can initiate a collection request by calling the toll-free number 1800 123 9181 (for E-waste only) or emailing 3plnewdelhi@indelox.com

Note: Indelox only accepts collection requests for products sold by Indelox.

Guidelines for Customers on the Disposal of ‘End-of-life’ Products

The packaging and components of the appliance are recyclable and appropriately labelled. These must not be disposed of with e-waste. Customers are required to follow prescribed recycling and disposal practices.

Dos for Customers
  • Check product documentation for disposal instructions specific to your appliance
  • Separate packaging material for responsible disposal and recycling where possible
  • Disconnect batteries before handing over any device
  • Protect glass surfaces to prevent breakage and contamination
Don’ts For Customers
  • Dismantle electronic products yourself
  • Dispose of electronics in general waste or municipal bins
  • Hand e-waste to informal collectors, local scrap dealers, or rag pickers
  • Dispose of products in landfill-bound garbage streams

Accidental breakage of electronics is a significant concern. As long as toxic components remain within the manufacturer’s original casing, they pose limited risk. Once that casing is damaged, hazardous materials can contaminate the immediate environment. Always dispose through authorised channels.

Frequently Asked Questions

Do consumers have to pay for recycling or disposal?
No. Collection and recycling of Indelox products is entirely free of charge.
Is there a buyback, exchange, or deposit refund scheme?
2 No. Collection and recycling of Indelox products is entirely free of charge.
Which products are covered?
3 No. Collection and recycling of Indelox products is entirely free of charge.
Can products be collected from anywhere in India?
4 No. Collection and recycling of Indelox products is entirely free of charge.

Why Recycle End-of-Life Electronic Products

Saves Natural Resources

Recycling e-waste is essential to conserve/save depleting natural resources and to minimise waste. It reduces environmental pollution.

Alternate Resource

E-waste is a valuable resource of aluminium, copper, gold, silver and ferrous materials.

Prevents Health Risk

Unscientific handling of e-waste can lead to exposure to lead, cadmium, chromium, brominated flame retardants, and polychlorinated biphenyls (PCBs), among others, posing serious health risks. Recycling helps to eliminate the risk of such exposures.

Protects Children

Children are more vulnerable to e-waste exposure, which can lead to irreversible damage to their central nervous, immune, reproductive and digestive systems.

Prevents Accidental Breakage of E-waste

Maintaining the original outer shell of electronic gadgets and proper recycling prevents environmental pollution. Kindly dispose of e-waste only at an authorised e-waste recycler.

Warehouse Addresses of Reverse Logistics Service Provider

D&V Logistiek Pvt. Ltd.

Delhi

B-35-36 Road, No. 4. B Block, Rang Puri, New Delhi - 110045

Delhi (Mahilapur)

2A, 2nd Floor, Plot No. 211, 212, 213, Khasra No. 414, Krishna Plaza, Street No. 9, Road No. 4, Block-A, Mahipalpur - 110037

Bangalore

C/O No. 45, Vepula Building, Nethaji Road, Dwaraka Nagar, Bangalore - 560063

Pune

C/O Ranjit Complex, Narpatgiri Chowk, Opp. Raj Motor, New Mangalwar Peth, Pune - 411011

Ahmedabad

C/O #9/1, Opp. Block No. 87, Nr. Marathi School, Meghaninagar, Ahmedabad - 380016

Ambala

C/O 111, Railway Road, Near Football Chowk, Ambala Cantt., Haryana - 522737

Mumbai

C/O D-45, Amargyan Industrial Estate, Opp. Khopat Bus Depot, Thane(W) - 400601

Hyderabad

C/O Old Airport, Begumpet, Prakash Nagar, Opp. Police Line Road, Pattigada 1-8-449/N/1,  Hyderabad - 500016

Chennai

C/O #18-19, GST Road, Opp. SBI, Guindy, Chennai - 600032

Agra

C/O Shop No. 19, Block No. C-9, Cloth Market, Sanjay Place, Near Gg Nursing Home, Agra - 282002

Kolkata

C/O No. 27, Nitya Dhan Mukherjee Road, Landmark Telkal Ghat, Opp. Burn Standard Company, Near Police Commissioner's Office, Howrah - 711101

Contact the E-Waste Helpdesk

Our team will guide you through scheduling a doorstep pick-up and ensure your e-waste is handled safely and in full compliance with Indian law.

Toll-Free: 1800 123 9181

Email: 3plnewdelhi@indelox.com

Initiate a collection request