Our Commitment
Indelox Services Pvt. Ltd. is committed to protecting your privacy. This notice explains what personal information we collect, how we use it, and your rights in relation to it. It applies to all information collected through www.indelox.com and through direct communications with us.
What Information We Collect
Information you provide directly:
Name, company name, email address, phone number, city, state, and any details submitted through our contact, enquiry, or quote request forms.
Information collected automatically:
When you visit our website, we may automatically collect data including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
Respond to your enquiries and service requests. Process and manage quotes and operational transactions. Send relevant updates, service information, and communications where you have indicated your consent. Improve our website, services, and user experience. Comply with legal and regulatory obligations. Protect against fraud and unauthorised use.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Legal Basis for Processing
We process your personal data on the following grounds:
Your consent, where obtained. The performance of a contract or pre-contractual steps taken at your request. Our legitimate business interests, where these do not override your rights. Compliance with applicable legal obligations.
How We Share Your Information
We may share your personal information with:
Service providers engaged to support our operations, such as IT, logistics, and communication partners, who are bound by confidentiality obligations. Regulatory and government authorities where required by law. Business partners involved in delivering contracted services to you.
We do not share your information with third parties for purposes unrelated to our services without your explicit consent.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to maintain our business records, and to comply with legal obligations. When your data is no longer required, it is securely deleted or anonymised.
Data Security
We maintain appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These include secure servers, encrypted data transmission, access controls, and regular security reviews.
While we take all reasonable steps to protect your data, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.
Your Rights
Subject to applicable law, you have the right to:
Access the personal information we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your personal data, subject to our legal obligations. Withdraw consent where processing is based on consent. Raise a concern or complaint regarding our handling of your data.
To exercise any of these rights, please contact us at info@indelox.com. We will respond within a reasonable timeframe.
Children's Privacy
This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal data to us, please contact us and we will take prompt action to remove it.
Changes to This Privacy Notice
We may update this notice from time to time to reflect changes in our practices or applicable law. The revised notice will be posted on this page with an updated date. We encourage you to review it periodically.
Contact
For any privacy-related questions or to exercise your rights:
Email: info@indelox.com
Phone: +91 80 69304600
Toll Free: 1800 123 9181
Indelox Services Pvt. Ltd.
No. 9, Malik’s Embassy, “A” Block, 1st Floor, Union Street,
Off Infantry Road, Bengaluru – 560 001, Karnataka, India
Last updated: April 2026