Indelox

E-Waste Initiative

Overview

The Corporate Sector around the world is struggling with a new role, which is to meet the needs of the present generation without compromising the ability of the next generation. Businesses now have to take responsibility for the ways their operations impact society and the natural environment. Business as usual is no longer an option. To succeed in the long-term, companies must safeguard their reputations, ensure the resources they need are responsibly sourced and available for the future, and keep their employees healthy, happy and productive.

And now it is the turn of corporate India to go green and follow steps to conserve nature and environment

Environmental and Social Responsibility

Being a responsible corporate citizen, Indelox supports to protect the environment and also endeavours to act to the benefit of society at large. Indelox consciously engages in businesses which do not pose any direct threat to the environment and the society. Policies are framed with a view to being a responsible corporate citizen. While making profit is key for enhancing shareholder value, ensuring sustainability of the business and adopting ethical business practices as a way of life is also built into the system.

Understanding global environmental threats, Indelox’s business sustainability initiatives contribute to the society and environment in such a way that it is a win-win situation for both the society and Indelox. Indelox encourages its employees to think actively towards minimising consumption of energy and utilities.

E-Waste Management at Indelox

At INDELOX, we believe that it is our responsibility to ensure that we do business in such a manner that it enriches our environment and the planet. That’s why we make sure that we deliver innovative and eco-friendly products to our consumers. We are committed to product stewardship through the life cycle of electronic product, and ensure compliance with e-waste rules in India.

About E-Waste

E-Waste has been defined as “waste electrical and electronic equipment, whole/in part or rejects from their manufacturing and repair process, which are intended to be discarded.” In other words, e-waste or waste electrical and electronic equipment is the term used to describe old, end-of-life or discarded appliances using electricity. With the increase in usage and dependence on electrical and electronic gadgets such as computers, laptops, mobile phones, washing machines, refrigerators, air conditioners etc. there has been increase in e-waste generation in large quantities. E-Waste generally consists of those substances which are hazardous for environment and can seriously affect the health of human beings.

A Brief about E-Waste (Management) Rules 2016

The E-Waste (Management) Rules, 2016 have been notified with the primary objective to channelise the e-waste generated in the country for environmentally sound recycling which is largely controlled by the unorganised sector who are adopting crude practices that result in higher pollution and less recovery, thereby causing wastage of precious resources and damage to environment.

As per the nature of business, while Indelox is involved in import of the electronic goods, its role ends on selling/providing the same to end users/consumers/bulk consumers. Hence, for those electronic and electrical goods imported and distributed by it, Indelox intends to comply by providing the facilities for collecting the e-waste and ensuring that the e-waste collected is safely transported to a designated recycler.

Indelox has also made arrangements to build the necessary awareness amongst the clients and other related persons about the requirement of E-Waste Rules for enabling them to participate in the Government’s initiative for environmentally sound management of e-waste.

Extended Producer’s Responsibility

Extended Producer’s Responsibility (EPR) is the main feature of the E-Waste (Management and Handling) Rules, 2016, wherein the producer of electrical and electronic equipment was given the responsibility of managing such equipment after its ‘end-of-life’, thus the producer is responsible for their products once the consumer discard them.

We will strive to create awareness amongst our consumers about managing e-waste, protecting the environment and importantly for following the recycling and take-back process for end-of-life products.

As a ‘producer’, Indelox shall make arrangements to:

Collect and channelise e-waste generated in repairing activity and ‘end-of-life’ process of the product
Create all round awareness through publications and information dissemination
Obtain authorisation from SPCB/CC
Maintain records and file annual returns

Collection Storage and Disposal of E-Waste

To facilitate and ease our customers’ efforts to dispose e-waste products, customers can get all details of the process on collection and disposal of e-waste product by contacting the help desk (Toll free number) at: 1800 123 9181 (or) by writing mail to 3plnewdelhi@indelox.com (or) at https://www.indelox.com/indelox

As part of this, we have tied up with Swachh Bharat Recycling Company, the company will ensure environmentally sound management of disposal of electronic products that have reached their end-of-life phase. Swachh Bharat Recycling Company has obtained all the necessary authorisations from the appropriate government agencies for their processing facilities. Swachh Bharat Recycling Company ensures proper recycling and disposal of e-waste. This helps us to protect the environment from any hazardous consequences, which would be otherwise caused by the inappropriate management of e-waste.

Swachh Bharat Recycling Company and Indelox is jointly engaged with reverse logistics service provider D&V Logistiek Pvt. Ltd. for the collection of e-waste.

For this purpose, customers shall follow the below process:

Place their request on toll free number 1800 123 9181 (or) alternatively can write an e-mail to 3plnewdelhi@indelox.com. The Company will not be obliged and accede the request of any customer for collection of products sold by other companies.
The Company shall place the above request to their authorised e-waste recycler, Swachh Bharat Recycling Company/Reverse Logistics Service Provider to process the collection from customer designated location.
Swachh Bharat Recycling Company/Reverse Logistics Service Provider shall arrange to collect the e-waste from the customer designated location through its transporter within the scheduled time.
After collection from specified location, Swachh Bharat Recycling Company/Reverse Logistics Service Provider shall bring the e-waste to Indelox’s mother warehouse at Delhi.
Indelox’s mother warehouse at Delhi is the consolidation point for all e-waste to check for reparability with the help of Original Foreign Supplier. If repairable, the same will be exported for repair.
Non-repairable e-waste from Indelox’s mother warehouse shall be collected by Swachh Bharat Recycling Company for dismantle at its main site through a proper process and system.
After dismantling, Swachh Bharat Recycling Company shall provide the certificate of Recycling & Destruction for the records.

Guidelines for Customers on the Disposal of ‘End-of-life’ Products

The appliance’s packaging material is recyclable. Your appliance also contains recyclable matter which is marked with the label. Do not mix it with the waste.

Dos for Customers

Always look for information on the catalogue with your product for instructions on proper disposal.
Wherever possible or as instructed, separate the packaging material according to responsible waste disposal options and sorting for recycling.
Always disconnect the battery from product, and ensure any glass surface is protected against breakage.

Don’ts for Customers

Do not dismantle your electronic products on your own.
Do not throw electronics in bins having “Do Not Dispose” sign.
Do not give e-waste to informal and unorganised sectors like local scrap dealer/rag pickers.
Do not dispose your product in garbage bins along with municipal waste that ultimately reaches landfills.

FAQs

Do consumers have to pay for getting their electronics recycled?
Consumers do not have to pay any fee for recycling of electronic products.
Is there any monetary benefit/discount linked to this take-back and recycling programme?
As of now, there is no monetary benefit/discount linked to this programme, the main benefit of this programme is cleaner, safer and greener environment.
Which product can be recycled through this initiative?
Currently the initiative covers pick up of e-waste, related only to the products sold by Indelox.
Do consumers have to pay to get their product disposed?
Consumers do not have to pay for safe disposal of their appliances through Indelox’s authorised recyclers.
Is it possible to dispose of the products from anywhere in India, and how much time will it take?
Yes, it is possible and it will take about 10 – 15 days to get the products picked by our authorised recyclers/reverse logistics service provider from the time of the first call made to call centre.

In case of any queries regarding the proper disposal and/or recycling of electronics products, consumers can contact the help desk (Toll Free) at: 1800 123 9181 (or) can write to 3plnewdelhi@indelox.com

Benefits of Recycling of Old Electronic Products/Why Recycle?

Saves Natural Resources
There is a need to encourage recycling of all useful and valuable material from e-waste so as to conserve the ever depleting natural resources. Recycling end-of-life products is vital, if we are to save resources and minimise waste. Scientific disposal of e-waste reduces the environment pollution. Moreover, making products from recycled materials creates less air and water pollution than making products from virgin materials.
Alternate Resource
With virgin resources facing rapid depletion, e-waste can be a good alternate resource, since, it contains many valuable and recoverable materials such as aluminum, copper, gold, silver and ferrous materials.

Negative Consequences of Disposal of Product in an Unscientific Manner

Health Risks
E-Waste health risks may result from direct contact with harmful materials such as lead, cadmium, chromium, brominated flame retardants or polychlorinated biphenyls (PCBs), from inhalation of toxic fumes, as well as from accumulation of chemicals in soil, water and food.
Children are Vulnerable
Children require more specific protection from e-waste exposure. As they are still growing, their air, water and food intake is more as compared to adults and with that the risk of hazardous chemical absorption. Moreover, it may cause an irreversible damage to their central nervous system, immune system, reproductive and digestive system.
Environmental Degradation
Oil and gases which are present in e-waste such as compressor and CRT causes environmental pollution. Burning of rubber and plastic in open area causes air pollution.
Accidental breakage/damage of electronics & e-waste
Accidental breakage and damage of electronics and e-waste can pose a threat to the environment. As long as the toxic components in electronics are enclosed within the original manufacturer’s designed outer shell of the gadget, they don’t pose much of a danger as they have been engineered to contain any such effects. However, accidental breakage or damage of such electronics or e-waste can lead to toxic elements leaking and contaminating their immediate environment. Damage to the environment, due to accidental breakage of e-waste is a major concern in informal e-waste disposal and recycling facilities. So, consumers need to ensure that they dispose their e-waste only at authorised e-waste recycler.

Specific Collection Schemes (Buyback, Exchange, DRS, etc.)

Buyback/DRS/Exchange
There is no buyback mechanism, DRS (Deposit Refund Scheme) or exchange facility at present.

E-Waste Help Desk: Toll Free Number for Customers 1800 123 9181 (Indelox Services Pvt. Ltd.) or write an email to 3plnewdelhi@indelox.com

Our representative will guide them to schedule a doorstep pickup

Indelox intimates SBRC (Swachh Bharat Recycling Company)/Reverse Logistics Service Provider with details of client, details of product and type of packing required for collection of e-waste

SBRC (Swachh Bharat Recycling Company)/Reverse Logistics Service Provider collects material from doorstep

Material collected from the customer comes to local warehouse of Reverse Logistics Service Provider

SBRC (Swachh Bharat Recycling Company) shall provide the certificate of Recycling & Destruction

SBRC (Swachh Bharat Recycling Company)/Reverse Logistics Service Provider sends the material to Indelox’s mother warehouse at Delhi for consolidation

Indelox’s mother warehouse at Delhi to check for repairability with the help of Original Foreign Supplier. If repairable, same will be exported for repair

Non-repairable e-waste from Indelox’s mother warehouse is collected by Swachh Bharat Recycling Company for dismantling at its main site through a proper process & system

SBRC (Swachh Bharat Recycling Company) carries recycling in a manner so as to avoid any possible hazard to the human health and environment